Jourdan Elam

Senior Manager, Customer Success at Shippo

Jourdan Elam has extensive experience in customer success management, with a focus on team leadership, onboarding, and account management. They have worked in various roles at companies like Shippo, Tripadvisor, and SinglePlatform, where they have demonstrated strong skills in coaching, process design, and cross-departmental collaboration. Jourdan holds a Bachelor's Degree in Marketing from the University of South Carolina.

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New York, United States

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Shippo

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Through Shippo, ecommerce businesses, marketplaces, and platforms are able to connect to multiple shipping carriers around the world from one API and dashboard. Businesses can get shipping rates, print labels, automate international documents, track shipments, and facilitate returns.