ShopTalk20/20
Laurie Milnor is an experienced professional in the hospitality industry with a career spanning several decades. Since 1988, Laurie has served as Principal at ShopTalk20/20, providing expertise in hospitality consulting. Prior to this current role, Laurie held the position of Director of Marketing at St. Louis Airport Marriott from 1975 to 1986, where innovative marketing strategies were implemented to enhance the hotel's visibility and client engagement. Laurie earned a Bachelor of Science degree in Hotel Administration from Cornell University in Ithaca, NY, from 1971 to 1975, demonstrating a strong foundational knowledge in the hospitality field.
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ShopTalk20/20
ShopTalk20/20 is a hospitality and senior living evaluation company that specializes in the development of sales excellence for managers and businesses. Since 1988, ShopTalk20/20 (formerly ShopTalk2000) has partnered exclusively with members of the hospitality industry and senior living communities to develop and strengthen the sales skills of managers. We offer each of our clients expertise from our principals, owners, and shoppers, all of whom embody many years of experience in sales management.