Charlie O'Connell

Sr Sales Operations Manager at Shoretel Inc

Charlie O'Connell is a seasoned professional with extensive experience in sales operations. Since December 2004, Charlie has served as the Sr Sales Operations Manager at ShoreTel, where responsibilities include overseeing sales processes and strategies to enhance operational efficiency. Prior to this role, Charlie held the position of Director of Sales Operations at Cornerstone Peripherals (Imaging) from 1990 to 2004, demonstrating a long-standing commitment to optimizing sales performance and driving business growth.

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Sunnyvale, United States

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Shoretel Inc

ShoreTel, Inc. is a provider of business communication solutions. The Company is engaged in the design, development, marketing and sale of business communication solutions. The Company is focused on the small and medium sized businesses seeking a unified communications (UC) solution allowing them to communicate anytime, anyplace and through any device they chose. The Company provides this to the market through two solutions: ShoreTel Connect, its UC solution, and Contact Center offering and ShoreTel Summit, its platform for developers and integrators. ShoreTel Connect delivers a featured UC solution and applications, such as mobility, collaboration and workgroups. ShoreTel Connect offers three different delivery models, including cloud, onsite and hybrid. Connect Cloud provides a hosted voice solution to its customers. Connect OnSite provides its customers the ability to own and operate their equipment. Connect Hybrid enables its customers to use both its cloud and onsite offerings.