Sicredi
Danilo Chuma Guarniero is a UX Writer with extensive experience in designing conversational journeys and chatbots across various organizations. Currently at Sicredi since January 2024, Danilo focuses on creating self-service workflows for the AI chatbot Theo, collaborating with product managers and business analysts to identify user pain points and prioritize project backlogs. Previously, at Compass UOL from May 2022 to January 2024, Danilo crafted conversational experiences that aligned with brand voice and usability best practices. Danilo's background also includes roles at FS Security, where responsibilities included chatbot development and natural language processing, and marketing positions at Coife Odonto and Action182.com, involving digital marketing campaigns and content creation. Danilo holds a specialization in Digital Communication and Design from ESPM and a Bachelor's degree in Advertising from Centro Universitário Padre Anchieta.
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Sicredi
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Sicredi has chosen to take a collective path to offer smart solutions for your financial development. They understand that the best choices are those that bring results for everyone. They offer more than 300 financial products and services in a simple and close way for you, your company and your agribusiness. But what makes them different is that when you join, you acquire a small share of your cooperative, becoming the owner of Sicredi, having a voice over business decisions and participating in the results.