Side
Timothy White is an experienced professional in client success and player support, currently serving as a Client Success Manager at PTW since November 2011. In this role, Timothy is responsible for exceeding client expectations and maintaining transparent communication with clients and partners. Previously, Timothy held positions as a Senior Account Manager and Customer Support Team Lead, focusing on developing support agents' skills and facilitating communication between support staff and management. Additionally, Timothy acted as a point of contact for quality assurance testing, fostering strong relationships with client leadership teams. Earlier experience includes an internship in logistics at Evergreen America. Timothy is a graduate of TESST College of Technology-Towson, completing studies in 2012.
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Side
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Side (formerly PTW) is a global video game development and services partner, offering technical and creative solutions to many of the largest developers and publishers around the world. Founded in Japan over 30 years ago, Side has since grown to become a global force with over 40 studios in 15 countries worldwide across North America, Europe, South America, and Asia.