Sidetrade
SUDRE Franck is an experienced professional in customer success and credit management, currently serving as a Senior Customer Success Manager at Sidetrade since June 2021. In this role, SUDRE focuses on reducing churn, increasing customer satisfaction, and driving the adoption of SaaS solutions through customized success plans and efficient business reviews. Prior to Sidetrade, SUDRE held positions at Arrow ECS France as a Credit Manager, managing €650M in credit and achieving significant reductions in DSO and re-invoiced orders. SUDRE's earlier experience includes roles at EMC as a Cash Manager and Order Admin Manager, and at SAP France as a Deputy Credit Manager. SUDRE began a career at Pitney Bowes, working as a Billing and Collection Officer. SUDRE holds a DEUG in Law from Paris-Pantheon-Assas University, obtained between 1987 and 1989.
Sidetrade
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Sidetrade SA is a France-based software publishing company. It supplies companies with predictive analytics for managing the Business-to-Cash cycle. The Company's Cloud technology, complementary to enterprise resource planning (ERP) provides Finance Departments with a management console, offering visibility of the customer relationship and control and forecasting of financial flows. The Company offers four technology solutions: Sidetrade Network (Intelligent Credit Management Software), Sidetrade Mobile (Financial Management Mobile Application), Digital Collection (Interactive Digital Invoice Dunning) and Euler Hermes Intelligence (Customer risk management application). In addition, Sidetrade SA offers such services as consultancy, outsourcing, audit, and litigation recovery. With customers of all sizes and from all sectors from around 65 countries, it enables approximately 100, 000 users to collaborate via its Cloud and accelerate cash-flow generation. It operates through C-Radar.