Sievo
Natalia Helkovaara is a seasoned professional in customer service and support, currently serving as a Senior Solution Support Specialist at Sievo since September 2022. Previously, Natalia contributed to foodora from April 2019 to September 2022, where roles included Partner Success Specialist and Senior Customer Care Agent, focusing on high-quality service for consumers and restaurant partners, as well as resolving technical and operational queries. Earlier experience includes positions at Veikkaus Oy as a Casino Host, and a volunteer role at USA Hostels San Diego. Natalia's career began in sales and team management with ProVoice Finland Oy, and the educational background includes a Bachelor of Business Administration in Global Markets and Trade from Haaga-Helia University of Applied Sciences.
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Sievo
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Sievo is a developer of procurement analytics software designed for data-driven enterprises. The company's software provides procurement analytics solutions that cover environmental, social, and governance (ESG) analytics, materials forecasting, spending analysis, savings lifecycle management, and savings lifecycle management. Thesesolutions help clients navigate actual supply chain, economic, and environmental events while generating business value.Sievo was established in 2003 by Matti Sillanpaa and Sammeli Sammalkorpi in Helsinki, Southern Finland.