SIGMA EMEA
Mohamed Hamad is an accomplished professional with extensive experience in operations and service management within the technology sector. Currently serving as the Chief Operating Officer and Head of Services Management at SIGMA EMEA since January 2020, Mohamed is responsible for managing service level agreements and overseeing resource allocation across regional offices. Previously, roles include Service Delivery Manager at Segmatek, Technical Director at Over Coffee Solutions, and various positions at Huawei, where significant contributions were made in CRM support and technical consultancy. Mohamed's early career involved software development at International Turnkey Systems and Virgtech Company, alongside instructing courses on project management and database fundamentals at New Horizons. Educational credentials include a Bachelor of Engineering in Nuclear Engineering from Alexandria University.
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SIGMA EMEA
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SIGMA is an IT Consultancy Provider & System Integrator focusing on the Telecom Sector. We deliver innovative integrated IT solutions & services to telecom mission-critical businesses across the Middle East, Africa and Asia. Our target is to enrich the Digital Transformation Journey of the CSPs and bridge the gap between Technology and Business stakeholders. By employing the region’s best IT/Telecom experiences, SIGMA started in 2014 and managed to gain the trust of leading mobile operators in the MEA region, then expanded its footprint to many others in Asia and Europe. Our offices are in Egypt, Pakistan, Bangladesh, Saudi Arabia, Emirates, and Kuwait. We achieve seamless mobilization, deliver high ROI, and utilize state-of-art methodologies in our delivery. Across the most sophisticated Telecom Business Process Solutions, we specialize in Revenue, Customer, and Product Management, while complementing the existing Core BSS with products that shorten TTM and improve revenue. Our partners in success are Nokia, NTS, Atos, Velti, Huawei, Matrixx, IPMFRANCE, Eastwind, Ericsson, WBN, Telenco, Nexign and Paymob. In addition, we serve STC, WE, Etisalat, Zain, Banglalink, Ooredoo, MTN, Orange, Malitel, Mattel, Togocel, Lebara, Syriatel, Optcl, Epic, and Ethio Telecom.