Katie Lavery

Katie Lavery is a skilled professional with extensive experience in customer success management, particularly in strategic and enterprise roles. Currently serving as a Senior Customer Success Manager at Signiant since June 2022, Katie previously held positions at WorkCompass and other companies, where responsibilities included customer onboarding, training, and relationship management, achieving high satisfaction scores consistently. With a diverse background in bilingual customer support and education, including roles at Amazon, Voxpro, and Flywire, Katie has demonstrated expertise in communication, problem-solving, and effective training methodologies. Katie holds a dual degree from the University of Massachusetts Amherst and has furthered education at Universidad de Oviedo.