Tonita Diaz

Tonita Diaz is an experienced professional in customer service and management, currently serving as a Customer Service Specialist at Signius Communications since April 2019. Prior to this role, Tonita held the position of General Manager at the same company from November 2009 to April 2019, where responsibilities included managing the Indianapolis site, overseeing hiring and training, maintaining customer relationships, and ensuring budget compliance for payroll. Previous experience includes a role as Billing Manager, where Tonita managed accounts for approximately 400 clients, processed financial reports, and addressed customer concerns. Academically, Tonita holds a Bachelor's degree in Business Information Systems from DeVry University and an Associate's degree in Office Administration from Ivy Tech Community College.