Max R.

Max R. currently serves as the Director of Banking Operations at Sila, having progressed from roles including Manager of Banking Operations and Sr Banking Operations Analyst since joining in January 2022. Prior to this, Max R. spent nearly nine years at State Street Corporation, where the role of Senior Operations Lead involved implementing and managing inquiry management procedures and overseeing end-to-end analysis and reconciliation for client accounts. Notably, Max R. contributed to the development of a Machine-Learning AI service that significantly improved processing times by approximately 60%, leading to a reduction of 13 full-time equivalent contracted staff.