Renee Reid

Renee Reid is a seasoned professional in consumer feedback, engagement, and conflict resolution, currently serving as the Consumer Feedback and Engagement Manager at Silverchain Group since October 2022. Previously, Renee held positions including Assistant Director for Quality and Monitoring at the Aged Care Quality and Safety Commission, and Assistant Director for Complaints at the NDIS Quality and Safeguards Commission. With extensive experience in mediation and investigations spanning over a decade, Renee has contributed to roles such as External Panel Mediator at the Adelaide Magistrates Court and Investigator for the Australian Government. Educational qualifications include a Master’s Degree in Mediation and Conflict Resolution from the University of South Australia and various certificates in government investigations and public relations.