Wendy A.

Wendy A. is an experienced Digital Support Analyst at Simon and Schuster since October 2015, where responsibilities include troubleshooting technical issues, monitoring email communication, and liaising between business owners and the Developer team. Prior to this role, Wendy served as an IT Consultant at Scholastic, providing support for over 6,000 users and managing technology-related needs for Senior Executives. Additional experience includes roles as a System Support Analyst at John Wiley and Sons, a Site Point of Contact at TNT Express, and a Customer Service Team Leader at ProNet Communications. Wendy holds a certification as a Holistic Health Coach from the Institute for Integrative Nutrition and has further education from various institutions including Netcomm and the State University of New York at Old Westbury.