Olivia Ravenscroft

Olivia Ravenscroft is an experienced professional currently serving as the Associate Manager of Technical Operations and Customer Care at Simon Sinek's The Optimism Company since March 2024. Prior to this role, Olivia held various positions at Urban Initiatives, including Operations Manager and Operations Coordinator, where responsibilities ranged from managing operations and human resources inquiries to optimizing onboarding processes and adapting office spaces for staff. Additional experience includes roles at DePaul University as a Student Success Coach, Chicago Quarter Mentor, and Research Assistant, where Olivia enhanced student engagement and contributed to research on STEM education. Earlier professional experience involves digital media design at SignOff LLC and customer service at Torcom. Olivia earned a Bachelor's degree in User Experience Design from DePaul University in 2020.