Simon Hatton

Simon Hatton currently serves as Service Centre Manager at Simplyhealth since March 2022, following a robust career in customer service and operational management. Prior experience includes roles at SES Water, where Simon held various managerial positions, overseeing teams focused on customer services, operations, and collections, ensuring high standards of service and compliance with regulatory guidelines. Simon also worked at Paula Rosa Manhattan as Contracts Development Manager, handling process improvements and front-line issue resolution, and began a career in collections management at arvato Financial Solutions, focusing on performance quality and continuous improvement across multiple portfolios.