Singtel
Michelle Lim is an experienced professional in digital transformation and business optimization, currently serving as Senior Director of Business Digital Transformation at Singtel since August 2016. In this role, Michelle leads a team focused on enhancing business operations through automation and AI/ML technologies. Previously, Michelle held positions such as Director of Telco Transformation at Singtel and Assistant Director at the Infocomm Development Authority of Singapore, where initiatives included promoting mobile service ecosystems. Prior to that, Michelle worked at Space Robotics and had a lengthy career at Singtel in various customer solutions roles. Michelle holds a Bachelor of Engineering in Electrical Engineering from the National University of Singapore.
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Singtel
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Singapore Telecommunications Limited is a communications company. The Company is engaged in the operation and provision of telecommunications systems and services, and investment holding. In addition, it offers Internet services and also holds frequency spectrum and license rights to install, operate and maintain mobile communication systems and services, including wireless broadband systems and services. It operates in three segments: Group Consumer, Group Enterprise and Group Digital Life. The Group Consumer segment comprises the consumer businesses across Singapore and Australia, as well as the Company's investments in Thailand, India, Africa, South Asia, Philippines and Indonesia. The Group Enterprise segment comprises the business groups across Singapore, Australia, the United States, Europe and the region. The Group Digital Life segment focuses on using the Internet technologies and assets of the Company's operating companies by entering adjacent businesses.