Shashank Dangwal

Senior Service Operations Manager at Optus

Shashank Dangwal is a seasoned professional in network operations and service management with extensive experience at Optus, where roles include Senior Service Operations Manager, Network Operations Manager, and NOC Group Leader since February 2017. Prior to this, Shashank worked at Uecomm for over six years in various positions, including Network Engineer, Senior Network Engineer, and Network Capacity Planner. Additional experience includes a brief stint as Acting Pre-Sales Team Leader at Optus in 2016 and earlier work as a Network Engineer at ARC NET Communication. Shashank holds a Master of Computer Applications from La Trobe University, a degree in Strategic CX from Macquarie University, and a qualification in Finance for Business Leaders from RMIT University.

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Optus

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As one of the largest telecommunications companies in Australia, Optus provides mobile, telephony, internet, satellite, entertainment and business network services to more than 10 million customers each day.