Skilltech Solutions
Laura Dean is a seasoned professional in customer success and digital solutions, currently serving as a Customer Success Executive at Skilltech Solutions since October 2024. Previously, Laura held the position of Digital Solutions Manager at City & Guilds, where responsibilities included supporting strategic digital initiatives within the UK. With extensive experience at Hull City Council from 2001 to July 2021, Laura progressed from Project Assistant to TLA Lead, focusing on operational delivery in education and vocational training. Additional experience includes roles at Comet and Royal Mail Public House, encompassing customer service and complaint resolution. Laura's diverse background reflects a strong commitment to enhancing customer experiences and driving organizational success.
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Skilltech Solutions
Cutting edge End-Point-Assessment (EPA) software. Skilltech Solutions is leading the way for EPA organisations to provide the best software solutions for apprentices and the businesses they work with. Skilltech Solutions was created by a group of passionate, highly experienced individuals with over 15 years of experience in the education and EdTech sector. Since our founding in 2019, our team has gone on to release our industry-leading EPAPro flagship software specifically for the end-point assessment organisations in the apprenticeship sector. Our team works with an Agile methodology, allowing us to be as flexible as our customers need, and keep up with new industry standards and requirements. We’re dedicated to providing the best possible experience, the most streamlined approach, and world-class leading technology to organisations across the UK. Skilltech Solutions is part of the wider Lifetime training group, who specialise in apprenticeship training and vocational courses – providing us with a unique perspective and skillset to create software that’s ideally suited for its purpose. Interested in working with Skilltech Solutions? Get in touch with us today. Email hello@epapro.co.uk or call 01223 785635.