SKYTRAC
Kimberley Bagnall has a background in IT/server support and a Bachelor of Arts degree in Psychology. With extensive experience in the aviation industry, Kimberley has held various roles such as International Sales Manager, Sales Manager, Program Manager, and Manager of Client Services and IT. Currently, Kimberley serves as a Senior Customer Services Analyst at SKYTRAC, where Kimberley drives initiatives to increase customer satisfaction, leads KPI and team goal development, participates in CS team strategic reviews, and supports revenue generation within the CS organization. Kimberley's expertise includes data mining, analysis, compliance with AS9100 standards, and managing department processes.
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SKYTRAC
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SKYTRAC, an aerospace leader in Low Earth Orbit (LEO) satellite communications and intelligent connectivity, provides innovative technology solutions to some of the world's largest organizations. SKYTRAC's work helps aerial firefighters save our forests, allows search and rescue teams to navigate dangerous environments, provides coast guards and militaries with mission-critical capabilities, and helps empower humanitarian missions worldwide. SKYTRAC's technologies can be found on fixed-wing, rotorcraft, uncrewed aerial vehicles, and operational control centres on all seven continents. From custom software and hardware development to STC generation, SKYTRAC offers OEMs, operators, and systems integrators end-to-end products and services. Today, SKYTRAC serves 800+ customers on over 900 airframes and is a leading provider of satellite, cellular, and mission management services for nearly all aerospace sectors. To learn more, please visit www.SKYTRAC.ca.