Ali Berman

Staff Research Programs Lead at Slack

Ali Berman is a seasoned professional with extensive experience in research and customer support roles across various companies. At Slack since February 2016, Ali serves as the Staff Research Programs Lead, facilitating feature release enablement for customer-facing teams. Previous roles include positions at Twitter, where Ali advocated for users and improved support processes, and Ticketfly, Inc., where Ali managed customer support teams. Additional experience spans production management in the music industry, client services, and disability claims adjudication. Ali holds a BA with Honors in Anthropology from The Ohio State University.

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San Francisco, United States

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Slack

1129 followers

Slack is the front runner in business communication. With their channel-based messaging platform, they are able to facilitate team communication and align on goals to drive businesses to success. No other messaging platform has the secure technology stack abilities to work at scale for large enterprises. With the option to connect multiple tools and services to the Slack platform, people can work most effectively within their organization.