Rachael MacKie

Rachael Mackie is a seasoned Program Manager in Field Services Technology at Sleep Number Corporation since February 2019, where notable achievements include transitioning service providers to a single scheduling system and leading cross-functional initiatives to enhance business operations. Prior experience encompasses various roles at Best Buy from 2004 to 2019, including Services IT Capability Manager and Lead IT Business Analyst, where Rachael focused on delivering multi-million dollar projects and maximizing the value of scheduling and dispatch products. Earlier career experience includes store management at Michaels Stores from 1996 to 2004, emphasizing profitability, team development, and inventory management. Rachael holds a Bachelor of Science degree in Business with a concentration in Applied Technical Mathematics from Bemidji State University.