Lia Fonseca Veiga

Lia Fonseca Veiga is a seasoned professional in operational management and customer support, currently serving as Global Customer Support Manager at Smallpdf since October 2022, where operational optimization and vendor negotiation are key responsibilities. Prior experience includes roles at Glovo, where Lia held various positions from Global Lead of Operational Strategy and Analytics to Regional Operations Lead, managing extensive teams and projects aimed at optimizing global operations. Before Glovo, Lia managed a Global Technical Support Team at HP and gained valuable legal experience through internships and volunteer work in the legal field. Academia includes a Master’s Degree in Fashion from LCI Barcelona and a Bachelor's Degree in Law from UNICURITIBA.