Melissa J Thomas

Melissa J Thomas is an experienced professional with a strong background in leadership, data analysis, and training within the telecommunications and healthcare industries. Currently serving as Manager of Collections at Smarsh since December 2018, Melissa previously held the position of Senior Business Analyst at Zayo Group, where responsibilities included project management and process improvement. Prior to that, Melissa was a Supervisor of Credit and Administration at Zayo Group, overseeing cross-functional teams managing a substantial portfolio of accounts. Melissa's career began at GE Healthcare as a Training Specialist, where extensive training programs were developed and delivered to over 100 professionals. Melissa is an alumnus of Nettleton College.