Laksh HARIHARAN

Head - Presales at SmartConnect Technologies

Laksh Hariharan has over 11 years of experience in information technology, with a focus on software development, project management, and business consulting. Laksh has worked at various companies, including SmartConnect Technologies, Zycus, Appnomic Systems Pvt Ltd, Magna Infotech, Bank of America, Base 2 Digital Solutions, IDBI Intech, Web werks India Pvt. Ltd., and Integreon.

At SmartConnect Technologies, Laksh currently serves as the Head of Presales, where they manage the entire Presales Team and drives digital innovations for the UNFYD® Suite. Laksh also plays a role as a Business Consultant, providing consulting services to clients such as Kotak Securities, Kotak Life, HDFC Life, HDFC Bank, and others.

In their previous roles, Laksh served as a Senior Technical Account Manager at Zycus, where they managed accounts from the global space and ensured business-driven values out of the Source-to-Procurement processes. Laksh also worked as a Manager, Business Consultant at SmartConnect Technologies, where they led a team and provided solutions across SaaS, PaaS, and IaaS.

Overall, Laksh has demonstrated their technical, analytical, and managerial abilities throughout their career, consistently delivering value to their customers and contributing to the success of their organizations.

Laksh Hariharan has a diverse education history. Laksh completed their Secondary School Certificate at St Mary's English High School in Dombivli from 1989 to 1999. Following that, they pursued a Higher Secondary Certificate at Royal Junior College from 1999 to 2001. Laksh then attended the Amrita Institute of Computer Technology from 2001 to 2004, where they obtained a Bachelor of Software Systems with a focus on Computer Software Engineering. Afterward, they joined SIES College of Management Studies from 2005 to 2008, where they earned a Master of Computer Applications (MCA) specializing in Computer Applications.

In addition to their formal education, Laksh Hariharan also holds several certifications. In 2016, they obtained the Certified Business Analysis Professional (CBAP) Certification from Simplilearn. Later that year, they completed the ITIL Foundation Certification and the PRINCE2 Foundation and Practitioner certification, both through Simplilearn. In 2017, Laksh achieved the PRINCE2 Foundation and Practitioner Certificates in Project Management from AXELOS Global Best Practice.

Location

Mumbai, India

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SmartConnect Technologies

The SmartConnect! Equation - Count on Us Anytime, All the Time With the shift towards a global economy, enterprise systems that allow businesses to access and manipulate information are undergoing phenomenal changes. Deploying the right solutions with the right team becomes an increasingly challenging task. But if you would rather focus on your core business competency, and partner with experts for your IT needs, then you need not look beyond SmartConnect. We are a technology consulting & professional services company focused on optimizing client value and generating improved customer experience in the Customer Experience Management (CxM) space. As a thought leader in customer interaction channels our best practices, couple repeatable, risk-mitigated contact center implementations with innovation which inspires an industry. Our methodology, “consult | architect | deliver” stands as our business solutions process by which we and our clients accomplish the end results. Deliver is a destination and a promise. The destination is determined by client corporate goals and inspired by our consulting prowess. Vendor Specialisation --- Genesys / Nuance / IBM suite of voice/speech/mobility technologies. Verticals - Telecom, Healthcare, IT/ITeS, Retail, BFSI, BPO, MERU Happy to Help !!! Srikanth SESH


Headquarters

Mumbai, India

Employees

201-500

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