SMARTER
Eugeny Drobovich has extensive experience in leadership and management roles within the call center and CRM industries. Currently serving as Executive Director at CRM Agency Smarter since June 2013 and General Director at SoCall since October 2019, Eugeny has previously held roles such as Commercial Director at НБК Бухгалтерия and Head of Training and Project Development at CRM Агентство C3Vision. Key achievements include creating and implementing training programs, optimizing business processes, and successfully expanding operational capacities. Eugeny's expertise also encompasses project management, client acquisition, and quality control within the call center environment, having trained and developed staff across multiple locations and projects.
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SMARTER
- Call Center а) телемаркетинг / Cold calling б) горячие линии / Hot-line в) актуализация баз данных / Data base г) работа с дебиторской задолженностью / Collection - Leadgen а) короткие анкеты на кредитные, страховые, обучающие услуги б) анкеты обработанные колл-центром - Консалтинг / Consulting а) построение внутреннего колл-центра б) вывод внутреннего колл-центра на внешний рынок в) подбор персонала г) предоставление персонала в аренду (аутстаффинг) - Smarter On-Demand Контакт-центр в "облаке"
Employees
201-500