Jie Sze Ong

Jie Sze (Jessie) Ong is a Continuous Improvement Business Analyst at SmartestEnergy, with a background focused on operational excellence and Robotic Process Automation (RPA) in previous roles at the Association of International Certified Professional Accountants. With extensive experience in facilitating RPA projects, conducting process assessments, and generating documentation, Jie Sze (Jessie) has a proven track record in process improvement and stakeholder collaboration. Prior experience as a Civil Structural Engineer at KCT Consulting Engineers involved designing structural components for large projects, while earlier internships provided exposure to city planning and construction project monitoring. Jie Sze (Jessie) holds a Bachelor of Engineering in Civil Engineering from the University of Nottingham Malaysia.