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Christine Bromfield

Senior Customer Experience Manager at SmartHop

Christine Bromfield has had a diverse range of work experience. Christine is currently working as a Customer Success Manager at SmartHop, where they use their knowledge of the trucking industry to help clients make informed decisions. Prior to this, they served as a Lead Support Agent and Lead Booking Agent at SmartHop, where they supervised and oversaw the Smart Dispatch Booking Agent team. Before joining SmartHop, they worked as a Quality Sourcing and Logistic Support at Omni Global Sourcing Solutions, where they were responsible for supporting operations in Latin America. Additionally, they worked as a Completions Assistant at Herrington Carmichael LLP, where they handled the opening of new client files and processed property applications. Christine also has experience as a Legal Engineer at Legal Utopia, where they focused on legal project management and data corpus management.

Christine Bromfield's education history includes multiple degrees and certifications. Christine started their postgraduate education at the University of Surrey in 2014, where they pursued a foundation degree in Business and Law, which they completed in 2015. Christine then continued their studies at the same university and obtained an LLM with a focus on international relations in 2018.

After completing their degree at the University of Surrey, Christine attended The University of Law in 2018, where they pursued an LPC MSc in Business. Christine completed this program in 2019.

In addition to their formal education, Christine has also obtained several certifications in project management. Christine completed the "Foundations of Project Management," "Project Execution: Running the Project," "Project Initiation: Starting a Successful Project," and "Project Planning: Putting It All Together" courses through Coursera in November 2022. Christine also completed certifications in "Agile Project Management," "Capstone: Applying Project Management in the Real World," and "Google Project Management | Specialization" in January 2023, all through Coursera as well.

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SmartHop

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SmartHop is a business-in-a-box platform that empowers small trucking companies and owner-operators to earn more while doing less. By using artificial intelligence to deliver smart load recommendations, full-service back-office support, and low-cost operational services, SmartHop enables customers to operate with better capabilities than theleading carriers. It transforms the way drivers make a living through the nation’s largest network for truckers.Founded in 2018, SmartHop is backed by Equal Ventures, Union Square Ventures, Greycroft, RyderVentures, and Las Olas VC. It is headquartered in Miami, Florida.


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