Smartico.ai
Luana Tzatcheva is a B2B Account and Success Manager at Smartico.ai since June 2023, specializing in gamification, loyalty, marketing, and affiliate platforms. Previously, Luana served as a Desk Manager at Playtech Managed Services, overseeing customer support teams for a Brazilian sports betting brand and ensuring high-quality service while managing KPIs and operational issues. Luana's earlier experience includes roles as a Customer Care Agent at Gameloft and a Player Support Specialist at TELUS International Europe, providing support in Portuguese and English. Additionally, Luana has worked as a Public Relations Advisor at Câmara dos Deputados and as a Government Relations and Public Policy Advisor at PATRI, focusing on communication and consultancy in governmental matters. Luana holds a Bachelor's degree in Communication and Journalism from Universidade de Brasília.
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Smartico.ai
Smartico.ai leading gaming software company. They including Playtech and 888.We’ve built industry-leading platforms in the past and have now brought all of that combined knowledge together to create Smartico.ai, the world’s most technically advanced, smart Gamification, Loyalty and Marketing Platform. At the core of the organization’s operation isthe idea of personalizing the consumer experience and maximizing marketing efficiency through Real-Time Automation and optimization. In turn we also help our Clients deliver the right message to the right audience at the right time, visit our site for more information https://smartico.ai