SmartPA
Miguel Thiagarajan's work experience includes roles such as Director & SmartPA International Partner-Brand Ambassador at SmartPA, Director at Smart Professional Services Sdn Bhd, and Business Development at AIR SUPPORT. Miguel also served as a Business Partner & CEO at Jaring Mantap Sdn Bhd, AVP - Test Management at HSBC Software Development (M) Sdn Bhd (GLTm), IT Project Manager at HSBC Electronic Data Processing Malaysia, and Manager – IT DSS Operations at HSBC Global Resourcing.
Miguel Thiagarajan's education history includes attending SmartPA in 2018, where they obtained a SmartPA Accredited degree. Prior to that, they studied at NIIT College from 1998 to 2001, earning a Professional Diploma in Software Engineering. In 1997 and 1998, they attended Informatics College in Klang, focusing on Information Technology. In addition to their formal education, Miguel has also obtained a Certified ScrumMaster (CSM) certification from Scrum Alliance in February 2018.
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SmartPA
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❝Outsource your admin, grow your business❞ SmartPA ultimately: 🗹 Increase efficiency 🗹 Drive productivity 🗹 Maximise profits Traditional business models and working practices have changed in recent years. Driven by pressures of the global economy, cost, efficiency goals, and personal work/life balance incentives. Consumer habits have also evolved, and businesses need to serve their customers when, where, and how they want. Hire a Virtual Assistant and never miss out on that important customer again. As an agile outsourcing service provider over a decade of experience, SmartPA integrates seamlessly into our clients’ processes, systems, and culture. We become an extension of their team helping to drive efficiencies and generate competitive advantage. Our mission is to deliver sustained improvement – every step of the way. We train and mentor our resource pool so we can be relied on to make a continuous positive impact on business operations. With the widest range of administrative skills backed up by a global support community, together we are unstoppable. ➤ Smart Service Customer experience is at the core of what we do. This means we take pride in ensuring that our service packages are tailored to the specific needs of our clients. ➤ Virtual PA Services Supporting businesses with diary & email management, transcription, typing, document production and more. Specialist Virtual PA services include EA, HR & Employment, Bookkeeping and Supplier Management, CRM management, social media, and marketing support. ➤ Call Answering No more missed calls, missed sales, or missed opportunities. Our professionally trained team can help you with appointment booking, overflow and message taking. ➤ Enterprise We’ve learned and perfected how best to provide agile, flexible, and scalable virtual support for clients of all sizes across the globe. Drawing on a virtually limitless global pool of talent, enabling us to support your business 24/7x365 worldwide.