Laurel Hennessy

Laurel Hennessy currently serves as a Pricing Analyst at SMART Technologies, where responsibilities include overseeing the Product Returns Team, managing training and scheduling, and ensuring Service Level Agreements are met. Laurel has held various positions, including Senior RMA Coordinator and RMA Coordinator in previous roles at Aguila and Sun Life Financial, respectively. Early career experience includes roles as an Administrative Assistant at Sun Life Financial, Spa Concierge at Hyatt Regency, and Assistant Front Office Manager at Lake Louise Inn. Laurel holds a Business Analysis Extension Certificate from Mount Royal University and a Bachelor of Human Resources Management from the University of Calgary, along with a Diploma in Hotel and Restaurant Management from SAIT.