Smith
Stephanie Hopper is an accomplished professional with extensive experience in user experience strategy and research. Currently serving as Senior Director of CX Strategy & Research at Smith since February 2018, Stephanie is dedicated to transforming clients’ potential into performance. Prior roles include significant positions at Hitachi Consulting, where responsibilities encompassed senior management in user experience and content strategy, and various roles at Intuit, contributing to user research and technical writing. Stephanie's expertise includes information architecture, user experience design, and mentoring, bolstered by academic credentials from the University of North Texas, holding degrees in Literature and Art History.
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Smith
At Smith, we're the Performance Commerce People. We collaborate to turn our clients’ potential into performance, delivering better outcomes. With the ability to take on and solve the most complex B2B commerce challenges, we're aligned to add impact across channels and at every stage of the buyer journey. By expertly blending services across Strategy & Consulting, Experience Design, Technology Enablement, and Digital Marketing, we power over 500,000 transactions every day and $38 billion in annual revenue. With offices in North and South America, we help global brands compete and win in a digital-first world.