Boyan Tzvetkov

Usage T2 Support Manager at Yotpo Bulgaria

Boyan Tzvetkov is an experienced professional in technical support and team leadership, currently serving as a Usage T2 SM at Yotpo since April 2023, where responsibilities include troubleshooting eCommerce platform issues and managing an international support team. Prior to Yotpo, Boyan held various roles at Synergyc from September 2017 to April 2023, including L2 Team Lead and Business Analyst, focusing on team management, training, and business requirements analysis. Experience extends to positions at IBM iX, Convergys, and C3i Europe, showcasing a solid background in technical support and project coordination. Educational qualifications include a Master's Degree in Internet Software Technologies and a Bachelor's in Public Relations and French Linguistics from New Bulgarian University.

Location

Sofia, Bulgaria

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Yotpo Bulgaria

SMSBump provides global reach for your SMS messages and lets you build your entire SMS marketing strategy in: Shopify: https://apps.shopify.com/smsbump BigCommerce: https://www.bigcommerce.com/apps/smsbump/ Smart SMS Automations Sell more with our pre-built SMS flows, including abandoned cart, customer reactivation, new order, shipping confirmation. Highly Targeted SMS campaigns Combine different Shopify filters for a highly targeted text marketing audience. Use dynamic tags for a more personalized experience. Track Every Text Message From SMS clicks to detailed order info. From Google UTM tags to campaign ROI stats. We show the data that helps you make better decisions. Send your SMS marketing campaigns with great accuracy using the Customer Segments. Reach the exact customers you want and send out personalized marketing campaigns for each custom segment you build.


Headquarters

Sofia, Bulgaria

Employees

51-200

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