SMT
Michaela Machado is a Managed Services Team Manager at SMT since August 2021, overseeing the Sprinklr Managed Services team. Prior to this role, Michaela held positions as a Senior Managed Services Consultant and Customer Success Analyst at RISÜ from April 2019 to August 2021, where responsibilities included client onboarding, support, and ensuring customer satisfaction with the ÜP platform. Michaela's experience also includes working as a Monitor at PUC Minas from September 2014 to June 2016, involved in planning and executing communication actions for the college. Michaela earned a Bachelor's degree in Communication and Media Studies and a Postgraduate Degree in Communication and Marketing from PUC Minas, as well as a Bachelor of Education from Soongsil University.
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SMT
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SMT is your go-to company to implement world’s leading Experience Management technology solutions. Our mission is to help spread world’s best Experience Management technology and make sure that customers in all corners of the world can benefit from it. We go where you are, we are very likely to speak your language, we will go an extra mile to help you keep the promises you are making to your customers and employees. SMT es su empresa de referencia para implantar las soluciones tecnológicas de gestión de experiencias líderes en el mundo. Nuestra misión es ayudar a difundir las mejores tecnologías de gestión de experiencias y asegurarnos de que los clientes puedan beneficiarse de sus ventajas. Vamos donde se encuentre, es muy probable que hablemos su idioma, haremos un esfuerzo adicional para ayudarle a cumplir las promesas que hace a sus clientes y empleados.