Snap-on
Mark Leahy is an experienced professional with a robust background in application engineering, software quality assurance, and aftersales service management, currently serving as a Senior Application Engineer, Scrum Master, and SQA Engineer at Snap-on Equipment since May 2017. Previous roles include Senior Aftersales Advisor and Workshop Controller positions at Kevin O'Leary Group and Hinchy's, focusing on service department management and productivity improvement. With education comprising a Bachelor of Business Studies in Supply Chain & Transport Management from Cork Institute of Technology and a Bachelor of Arts in Transport Management from Munster Technological University, Mark combines technical expertise with strategic operational insights to enhance customer service and operational efficiency in various automotive and transport sectors.
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Snap-on
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Snap-on Incorporated is a leading global innovator, manufacturer and marketer of tools, equipment, diagnostics, repair information and system solutions for professional users performing critical tasks. Products and services include hand and power tools, tool storage, diagnostics software, information and management systems, shop equipment and other solutions for vehicle dealerships and repair centers, as well as for customers in industries, including aviation and aerospace, agriculture, construction, government and military, mining, natural resources, power generation and technical education. Snap-on also derives income from various financing programs to facilitate the sales of its products. Products and services are sold through the company's franchisee, company-direct, distributor and internet channels. Founded in 1920, Snap-on is a $3.7 billion, S&P 500 Company headquartered in Kenosha, Wisconsin.