Snap One
Charles C. has extensive experience in technical support and product validation, currently serving as a Product Validation Engineer at Snap One since November 2020. Prior to this role, Charles spent over 13 years at Geek Squad, progressing through various positions, including Online Remote Support Technician, where world-class service was provided to business clients through online and remote support. As an In-Store Computer Systems Support Technician, Charles directed team activities to maintain service standards and contributed to staff development to enhance sales performance. Charles began a career in customer service at Best Buy, where roles included Cashier and Customer Service Senior. Academic qualifications include a Bachelor's degree in Networking from Strayer University and an Associate's degree in Network Management from King's College.
Snap One
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Snap One powers smart living by providing a suite of products, services and software to professional do-it-for-me (“DIFM”) integrators. Our customers include professional DIFM integrators who deliver personalized, immersive experiences to the end consumer. With more than 2,800 proprietary SKUs and a growing network of over 16,000 domestic DIFMintegrators, Snap One combines an end-to-end product ecosystem and technology-enabled workflow solutions which allows integrators to focus on their trade while leveraging the tools and infrastructure we deliver to build thriving and profitable businesses.