Sno-Isle Libraries
Ben St. Hilaire is an experienced IT Support Technician currently employed at Sno-Isle Libraries since February 2016, specializing in public and internal technical support as well as customer service. This role involves assisting library patrons with technology needs, resolving technical issues, and providing staff training on technological resources. Previously, Ben held multiple positions in the education sector, including roles at Seattle University and Highline School District, where responsibilities ranged from managing IT resources to supporting special education initiatives. With advanced degrees in Transformational Leadership and Education, along with a strong foundation in IT support, Ben has consistently demonstrated an ability to enhance technology usage and facilitate effective learning environments.
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Sno-Isle Libraries
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Sno-Isle Libraries serves 800,000 residents across 2,260 square miles in Snohomish and Island county through 23 community libraries, online services, and Library on Wheels.