Social Factor
Mark Brinkerhoff is the Founder and President of Think Brink Communications, LLC, established in 2014, specializing in brand and product development, marketing communications, and growth strategy across various industries. In addition to this role, Mark serves as Group Account Director at Social Factor, providing strategic leadership to global teams within Fortune 100 companies. As Owner/Operator of Blue Moon Estate Sales USA, Mark leads professional services within the largest estate sale network in the country. Previous experience includes Vice President of Marketing Communications at 5Miles LLC, where significant app growth was realized, and Director of Brand Communications at Moroch Partners, managing a corporate communications team and overseeing business growth strategies. Mark’s earlier roles include Account Manager at Blanchard Schaefer Advertising & PR and PR Specialist at Hill and Company. Mark earned a BA in Communications from Brigham Young University in 2001.
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Social Factor
Social Factor is the human layer of your digital customer experience, supporting world-leading brands with the platforms, processes and people they need for success. What We Do. Every great digital customer experience starts with a human connection. Social Factor brings the Sprinklr-certified people, the real world-tested process, and the platform expertise every enterprise needs to create incredible customer experiences. Who We Are. Our team of digital marketing experts draws from a vast array of experience serving world-leading brands such as 7-Eleven, LinkedIn, PetSmart, Toyota, and YouTube. Together with platform partners like Sprinklr, the Social Factor team helps clients optimize and achieve better business results.