Social Links
Luisa Munoz currently serves as the Global Director of Commercial Business and Customer Success at Social Links, where responsibilities include developing and implementing the Global Customer Success vision and leading the Global Customer Success Team. Additionally, Luisa is a Start-up Mentor at Pre-seed-to-Succeed, providing personalized guidance to start-up founders. Previous roles include Head of Strategic Customer Success at Miro, where team size doubled, and Lead Customer Success Manager at Celonis, where Luisa built and scaled the Customer Success team across multiple regions. Prior experience includes significant contributions at DEFACTO GmbH, Targus Management Consultant, and Areva, with a strong focus on customer experience enhancement, strategic planning, and business development. Luisa holds a Diplom-Ingenieurin (Dipl.Ing.) degree in Wirtschaftsingenieurwesen from Technische Universität Darmstadt.
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Social Links
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Social Links, Inc. is the leading OSINT-software developer and vendor. Since 2015 we have been providing investigators and security professionals with an all-in-one comprehensive AI-powered solution for professional digital investigation on the Internet, social networks, DeepWeb, DarkNet, messengers and blockchains.Our products includeopen-source data intelligence solution SL PRO (SaaS for Maltego and IBM i2) and SL BOX (on-premise standalone investigation hub solution). Our data mining engine covers 500+ data sources, 1000+ investigative methods, 1.3b identities.Social Links OSINT-solutions comply with the standards of law enforcement agencies (LEAs), government offices, cybersecurity and physical protection providers, banks and S&P 500 companies from 50+ countries across the globe.Together with our FVEY-customers, we are building a safer and more transparent future.