SoFi Stadium and Hollywood Park
Jose Felix has a diverse work experience in the field of ticket operations and customer service. Jose is currently working as a Manager of Ticket Operations at SoFi Stadium and Hollywood Park since July 2022. Prior to that, they worked as a Client Support Specialist at Ticketmaster from March 2020 to January 2023.
Before joining Ticketmaster, Jose held a role in Ticket Operations and Data Analytics at the Younes and Soraya Nazarian Center for the Performing Arts @ CSUN for a decade, from September 2010 to March 2020.
Jose also gained experience in managing premium tickets as a Manager at AEG from April 2006 to May 2009. Before joining AEG, Jose worked as a Customer Service Supervisor at UCLA from April 2004 to April 2007.
Their career started as a Customer Service Representative at Smartpages.com in 2000, where they worked for a year.
Overall, Jose Felix has a strong background in ticket operations, customer support, and management roles in various organizations.
Jose Felix attended UCLA from 1991 to 2019 and earned a Bachelor of Arts (BA) degree in Spanish Language and Literature. Additionally, they obtained several certifications in different areas, including:
- Google Data Analytics Specialization from Coursera in December 2021
- Data Analysis with Python: Zero to Pandas from Jovian.ml in October 2020
- Creating Interactive Dashboards in Tableau 10 from Lynda.com in May 2019
- SQL Essential Training from Lynda.com in May 2019
- Tableau 10: Mastering Calculations from Lynda.com in April 2019
- Financial Forecasting with Big Data from Lynda.com in March 2019
- Learning Microsoft Power BI Desktop from Lynda.com in March 2019
- Power BI Essential Training from Lynda.com in March 2019
- Tableau 10 for Data Scientists from Lynda.com in September 2018
- Python Essential Training from Lynda.com in August 2018
- Learning Python from Lynda.com in June 2018
- Programming Foundations: Fundamentals from Lynda.com in October 2017
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SoFi Stadium and Hollywood Park
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SoFi Stadium is an unprecedented and unparalleled sports and entertainment destination built in Inglewood, CA, by Los Angeles Rams Owner/Chairman E. Stanley Kroenke. The first indoor-outdoor stadium to be constructed, SoFi Stadium is the home of the Los Angeles Chargers and the Los Angeles Rams. The state-of-the-art stadium re-imagines the fanexperience and will host a variety of events year round including Super Bowl LVI in 2022, the College Football Championship Game in 2023, and the Opening and Closing Ceremonies of the Olympic Games in 2028. Located on the site of the former Hollywood Park racetrack, the stadium is the centerpiece of a 298-acre mixed-use development featuring retail, commercial office space, a hotel, residential units, and outdoor park spaces.