Vy Mai currently serves as the Assistant Sales Manager - Corporate at Sofitel Legend Metropole Hanoi since October 2022, after previously holding the position of Reservations Agent. Prior experience includes a role as a Front Office Intern at Belvedere Swiss Quality Hotel, where collaboration with a multinational team enhanced customer service, and managing room availability was crucial to avoiding overbooking. Previous internships at W Hotels and César Ritz Colleges Switzerland provided exposure to food and beverage service, where Vy Mai honed skills in maintaining high quality service standards and managing customer orders under pressure. Vy Mai holds a Bachelor of Arts in Hospitality Business Management from both Washington State University and César Ritz Colleges Switzerland.
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Sofitel Legend Metropole Hanoi
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A prominent fixture in the heart of Hanoi since 1901, the Hotel Metropole Hanoi has a long tradition as a luxury venue for prestigious events and a popular rendezvous for business and leisure travelers such as playwrights, ambassadors and heads of state. The recipient of numerous international awards for its fine service, this legendary landmark has contributed to the richness of local heritage. The hotel includes 364 rooms, divided into two wings. The historic Metropole Wing was inspired by classic French architecture with a hint of local Vietnamese style. The more contemporary Opera wing has been renovated to create a harmonious blend between the historic and modern elements of the hotel, and great care was taken to respect the rich heritage of the site while installing the state-of-the-art technology.