Cristina Santos

Cristina Santos is a seasoned professional in SAP CRM consultancy, currently working at Softinsa since February 2019, specializing in functional systems management applied to the logistics industry. Prior to this role, Cristina served as a Senior SAP CRM Functional Analyst at Accenture, where responsibilities included decision-making and support in achieving strategic objectives. Previous experience also encompasses positions such as Application Development Analyst and Contact Center Team Shift Manager in the energy sector. Cristina holds a Mestrado em Biotecnologia from Universidade Nova de Lisboa and a degree in Biologia Celular e Molecular from the same institution, combining a strong technical background with extensive customer service and leadership experience.