Marlene Ramaya

Marlene Ramaya is an experienced professional with a strong background in business analysis and project management, currently serving as a Customer Success Manager at ARIS since July 2023. Prior to this role, Marlene held multiple positions at Software AG, including Senior ARIS/Alfabet Consultant and BA Lead, where responsibilities included rolling out ARIS/Alfabet solutions, mentoring Business Analysts, and ensuring best practices in process modeling. With previous experience at Neotel as a Business Analyst/Project Manager and at companies such as Atos Origin, Telkom, and others, Marlene has a proven track record in requirements gathering, process reengineering, and project management across various sectors. Education includes a Diploma in Business Analysis and a Higher Certificate in Project Management.