Carrie Yacono Strange

Customer Success Director at Software.com

Carrie Yacono Strange is an experienced professional in the technology sector, currently serving as the Customer Success Director at Software AG since March 2008, where responsibilities include addressing customer needs and resolving support incidents. Previously, Carrie held various roles at Software AG, including Senior Manager of Systems Engineering, overseeing a team of Senior Systems Engineers to support software sales, and transitioning from Software Developer to Senior Systems Engineer. Prior experience includes serving as an Integration Architect at Agentrics, an Associate at Booz Allen Hamilton, a Senior Application Engineer at the American Red Cross, and a Business Analyst at American Management Systems. Carrie holds a Bachelor of Arts degree in Political Science from Virginia Tech, earned from 1991 to 1995.

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Software.com

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Software is transforming the world. Our mission is to transform software development. We quantify the craft by collecting data across the stack to help developers and teams learn from their data, increase productivity, and code smarter.