Frank Fonteijn

Frank Fonteijn is a highly experienced IT professional with a diverse background in technical support and system administration. Currently serving as a DevOps Engineer and IT Tech Lead at Software Improvement Group since August 2014, Frank has contributed significantly in roles including Senior Technical Support Analyst and Technical Support Analyst, focusing on both first and second-line support and being an integral part of the security response and ISMS team. Previous experience includes positions at BAS Group as a System Administrator and APR iCentre and APR iAm Store in service engineering roles. Frank has consistently worked in customer-facing roles, particularly in the Apple service sector, demonstrating strong problem-solving skills and technical expertise. Educational background includes a VWO degree in Natuur en Gezondheid from Kalsbeek College Woerden (1999-2006).