The Engineering Team at SoluCX develops and maintains the technological infrastructure that underpins our comprehensive Customer Experience solutions. This diverse team, including Backend Developers, Front-end Developers, and a Chief Software Architect, ensures seamless platform performance and user experience. QA Engineers and Database Administrators uphold system reliability and data integrity. Additionally, Analysts and Operations Leaders in Machine Learning and Data Processing leverage data to generate actionable insights, guided by the strategic direction set by the Tech Lead.