Sonda
Fabrício Adriel Coelho Freire has over nine years of experience in technical support and customer service roles across various companies. Currently employed at SONDA as a technical support specialist since November 2014, Fabrício focuses on resolving issues related to automation tools and software installation. Prior experience includes serving as a support analyst for Embraer, where responsibilities involved maintenance and software installation for clients. Earlier roles include an internship at Escola Sônia Maria Pereira da Silva and as a teleoperator at Atento Brasil S.A, providing support for telephone and internet services. Fabrício is currently pursuing a degree in Technology with a focus on Systems Analysis and Development at Centro Universitário UniFatecie.
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Sonda
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SONDA is a leader in the development and integration of technological and IT solutions in Latin America. Their experience and presence in 10 countries and more than 3,000 cities across the region, reinforces the commitment to accompany their clients in challenges with agility and efficiency, contributing to the transformation of organizations and societies across Latin America.