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Dirk Schaele

Director Global Clinic Process Performance (gpo) at Sonova

Dirk Schaele is an experienced professional with a strong background in process performance, sales operations, and organizational management across various sectors, including healthcare and telecommunications. Since June 2011, Dirk has been serving as the Director Global Clinic Process Performance at Sonova Group, focusing on enhancing consumer experience and driving corporate value through strategic execution and process alignment. Previous roles at IMS Health included Global Program Manager for Specialty Solutions and Business Process Manager, where Dirk emphasized process improvement and compliance in the healthcare sector. Earlier positions at MOBISTAR and Siemens involved leading business engineering initiatives, managing productivity programs, and driving customer-focused solutions. Dirk holds a Master's Degree in Electro-Mechanics and additional qualifications in Industrial Management, Pharmaceutical Business Administration, and Knowledge Management.

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Sonova

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Sonova, headquartered in Stäfa, Switzerland, is a leading provider of innovative hearing care solutions. The group operates through its core business brands Phonak, Unitron, Hansaton, Advanced Bionics and the brands of the Audiological Care business, e.g. AudioNova, Geers, Boots Hearing Care, Connect Hearing and Lapperre.


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