Sound Communications
Michael Kome serves as the Director of Engineering and Support at Sound Communications since November 2017. Previously, Kome held multiple roles at inContact and NICE Uptivity, including Technical Support Manager and Technical Trainer. Responsibilities encompassed supervising teams, coaching engineers, developing training programs, and resolving escalated technical issues. Kome's career began at Verizon Wireless, where roles included supervisory positions and technical support. With extensive experience in technical support, team management, and training development, Kome has consistently contributed to enhancing customer service standards and operational efficiency across various organizations.
This person is not in any teams
Sound Communications
At Sound Communications, our mission is to protect the assets your business can't do without: your property, your customers, and your employees. We partner with the industry's leading software developers to bring our contact center customers the latest in workforce optimization solutions built on our core focus in call recording. Public safety customers can count on us to bring them solutions that will let them be ready for the finalization of NextGen 9-1-1. Customers working with our Security Division also find a variety of options for truly integration security systems. For all our customers, we focus on providing smart, reliable service.