Jaret Clifton

Jaret Clifton is an accomplished IT professional with extensive experience in incident and service management across various organizations. Currently serving as the Manager of the Information Technology Operations Center at Sound Transit, Jaret successfully built and launched a 24/7 incident response team in under 90 days. Prior to this role, Jaret was the Senior Manager of Systems Engineering at Tableau Software, where leadership of a globally diversified team enabled robust incident response for Tableau Cloud. Jaret's prior experience includes senior management positions at Marchex, focusing on service management and operations, and ownership of process improvements that significantly increased incident resolution rates. Additional roles at New Heart Worship Center, Motorola Solutions, and Microsoft further demonstrate Jaret's expertise in IT operations and network management.