David Wright

David Wright is an accomplished Senior Operations Manager with extensive experience in customer service and operational management across multiple industries. Currently at Specialized Bicycle Components since January 2018, David oversees global customer service operations and has previously served as a consultant and interim manager. David's tenure at Bose Corporation from May 2002 to September 2016 included significant roles such as Customer Service Operations Development Manager for Europe, where responsibilities included transforming contact center operations and enhancing service quality across multiple countries. David began a career in audio engineering as a Sound System Designer at Bose Ltd from August 1999 to May 2002. Educational qualifications include an Audiotechnology degree from The University of Salford and foundational studies at Reigate Grammar.